M R Ratcliffe Consultants Ltd (company number 2127940) was set up in Cheltenham back in 1976 as a specialist insurance broker focusing on the transport industry. From small beginnings we are now one of the UK's largest operators with close to 50 employees advising and arranging many different types of insurance cover.
The majority of our staff have been with the company for many years and have acquired much knowledge and experience, whether advising you on insurance covers and prices or handling those unfortunate claims when they occur. The result of this long term expertise gives us great pride in offering a personal service to a large number of long-standing customers.
Our success in meeting your needs and expectations by delivering a tailor made quality service at competitive prices is paramount.
Strong working relationships with our Insurer partners is important to us. The development of tailored schemes has been essential in allowing us to provide you, our customer, with wide insurance covers, extremely competitive prices, immediate cover, streamlined documentation and an excellent claims service. Our tailored schemes are also available through other market intermediaries.
Our business is authorised and regulated by the Financial Conduct Authority (FCA) and our register number is 309607 which can be checked on www.fca.org.uk
As Chartered Insurance Brokers (C.I.B.) to further demonstrate commitment in delivering a quality service, we have held for many years the International Certification Standard for Quality Management Systems (ISO 9001).
We are also a long standing member of the British Insurance Broker's Association (BIBA), the UK's leading independent insurance body.
And as Transport Insurance Specialists we are members of both the Road Haulage Association (RHA) and Freight Transport Association (FTA).
We look forward to hearing from you.