My client needs to make a claim. What should I do?
If your client has been involved in an accident or incident then their insurer will need to be notified as soon as possible. They can contact their insurers direct using the emergency claims helpline number shown in their policy booklet. Alternatively please refer to the table below.
| Insurer | Type of claim | Contact |
| Aviva | All claims | 0800 246 878 |
| AXA Haulage Assistance Services | All motor including breakdown | 0370 900 0860 |
| AXA | Goods in transit (GIT) | 0345 604 8580 |
| Public liability Employer’s liability |
03070 9000 (opt 3) | |
| ERS | All | 0344 800 1937 |
| LV | Windscreen All other claims |
0800 678 1010 0800 678 1770 |