My client needs to make a claim. What should I do?

If your client has been involved in an accident or incident then their insurer will need to be notified as soon as possible. They can contact their insurers direct using the emergency claims helpline number shown in their policy booklet. Alternatively please refer to the table below.


Insurer Type of claim Tel.
Aviva All claims 0800 246 876
Allianz All claims 03706064912
AXA Haulage Assistance Services All motor including breakdown 08003898253
AXA Goods in transit (GIT) 0345 600 2716
Public liability
Employer’s liability
0345 600 2716
ERS All claims 0330 123 5991