My client needs to make a claim. What should I do?

If your client has been involved in an accident or incident then their insurer will need to be notified as soon as possible. They can contact their insurers direct using the emergency claims helpline number shown in their policy booklet. Alternatively please refer to the table below.

Insurer	Type of claim	Contact
Allianz	All	0344 893 9445
Aviva	All	0800 051 5005
AXA Haulage Assistance Services	All motor including breakdown	0370 900 0860
AXA	Goods in transit (GIT) Public liability Employer’s liability	Call Ratcliffes direct: 01242 544544
Equity Red Star	All	0344 800 1937
LV	Windscreen All other claims	0800 678 1010 0845 337 2671
Royal & Sun Alliance	All	0161 235 3902
Transmed	All Medical & Repatriation	0344 4124296