My client needs to make a claim. What should I do?

If your client has been involved in an accident or incident then their insurer will need to be notified as soon as possible. They can contact their insurers direct using the emergency claims helpline number shown in their policy booklet. Alternatively please refer to the table below.

Insurer Type of claim Contact
Allianz All 0344 893 9445
Aviva All 0800 051 5005
AXA Haulage Assistance Services All motor including breakdown 0370 900 0860
AXA Goods in transit (GIT)
Public liability
Employer’s liability
Call Ratcliffes direct:
01242 544544
Equity Red Star All 0344 800 1937
LV Windscreen
All other claims
0800 678 1010
0845 337 2671
Royal & Sun Alliance All 0161 235 3902
Transmed All Medical & Repatriation 0344 4124296