At Ratcliffes, we believe in personal service, and taking ownership of your enquiry. We don’t pass our customers from person to person, and we won’t transfer you to another department to run through your details again (we know how annoying that can be).
All our experienced staff have their own direct phone lines and email addresses – there’s no time-consuming call answering system, or ‘press nine for claims’. We don’t just talk about being customer focused – we live it.
|Description||Contact (click contact to email direct)||Direct phone|
|New Business 1 to 4 vehicles||Karl Illston||01242 544511|
|New business 5+ vehicles||James Stephens||01242 544501|
|New Business & Renewals 5+ vehicles||Mike Shaw||01242 544513|
|New Business & Renewals 5+ vehicles||James Stephens||01242 544501|
|Renewals||Malcolm Page||01242 544522|
|Renewals||David Greenhouse||01242 544531|
|Mid-Term Adjustments 1 to 4 vehicles||Jenny Darling||01242 544512|
|Mid-Term Adjustments 1 to 4 vehicles||Jackie Bowles||01242 544575|
|Claims 1 to 4 vehicles||Sara Bloxsome||01242 544507|
|Claims 1 to 4 vehicles||Jude Mokhtarudin||01242 544592|
|Claims 5+ vehicles||Linda Freeman||01242 544510|